Thank you for choosing Dr. Dhana’s Siddha Care!

 

We appreciate your trust in our company we will provide you with a seamless and reliable shipping experience. This shipping policy outlines the terms and conditions governing the shipment of products from our company to your designated  location. Please read this policy carefully before placing an order. 

1.Shipping Destinations: We currently offer our delivery services within India  However, please note that international shipping may be subject to additional fees, customs duties, and  import taxes. It is the customer’s responsibility to be aware of and comply with any applicable  laws or regulations regarding international shipments. 

2.Shipping Methods and Timeframes: We partner with trusted shipping carriers to ensure timely delivery of your orders. The shipping  time may vary depending on the location and the shipping method selected. Typically, our  delivery time ranges between 3 to 10 business days within India. However, please note that  unforeseen circumstances, such as natural disasters or other external factors, may occasionally  cause delays beyond our control. 

3.Order Processing: Once your order is successfully placed and payment is confirmed, our team will process and  prepare your shipment for dispatch. Order processing typically takes 1 to 2 business days. Please  note that orders placed on weekends or public holidays will be processed on the next business  day. 

4.Shipping Fees: Shipping fees will be calculated and displayed at the checkout page based on the shipping  destination of your order. Shipping charges will not vary based on weight or dimensions, and is  fixed as follows:

Shipping destinations within the state of Tamil Nadu and Pondicherry – Rs. 60 

  1. Shipping destinations within Telangana, Andhra Pradesh, Karnataka, and Kerala – Rs. 90 
    C. Shipping destinations in other states and union territories within India – Rs. 250 
  2. Shipping destinations outside of India – will be determined based on distance and other factor. 

 

Kindly contact us by email dhanassiddhacare@gmail.com (or phone; 9363679840) if you are attempting to place an order from our website.  

5.Shipment Tracking:  To keep you informed about the progress of your order, we will provide you with a tracking  number via WhatsApp/email, SMS once the shipment is dispatched. You can use this tracking  number to monitor the status and location of your package. Please allow a few hours for the  tracking information to become available after receiving the tracking number. 

6.Order Tracking and Support: If you have any questions or concerns regarding the shipping of your order, our customer support  team will be happy to assist you. Please contact us via WhatsApp (+919363679840), or reach out to our designated support channels for  prompt assistance. 

7.Returns and Refunds: At Dr.Dhanas Siddha Care, we are committed to delivering high-quality products to our valued customers. Due to the nature of our products, we do not offer returns or refunds. However, we understand the importance of customer satisfaction and will gladly replace any product that has been damaged during transit. If you receive a damaged item, please contact our customer support team at www.drdhanass.com immediately with photographic evidence of the damage, and we will arrange for a replacement. We strive to ensure that your order reaches you in perfect condition and appreciate your understanding in this matter.

8.Cancellation Policy: Once an order is fully placed in any of our shop categories, we are unable to accommodate cancellations. We strive to provide a seamless shopping experience, but please note that orders cannot be canceled once confirmed. If you have any questions, please reach out to our customer support team for assistance. Thank you for understanding. 

9.Policy Updates: We reserve the right to modify or update this shipping policy at any time without prior notice. Any  changes to this policy will be effective immediately upon posting on our website. We encourage  you to review this policy periodically to stay informed about any revisions. 

By placing an order with Dr.Dhana’s Siddha Care, you acknowledge and agree to abide  by the terms and conditions outlined in this shipping policy. 

If you have any further questions or require clarification regarding our shipping policy, please do  not hesitate to contact us. 

Thank you for choosing Dr.Dhana’s Siddha care as your trusted partner. We appreciate your business! 

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